Most businesse for the past several months have been either closed or switched to remote work. A large amount of organizations have been able to equip their employees with remote collaboration tools, laptops, and other necessities needed to endure safe remote work and increase productivity. However, with widespread equipment shortages, not every company has been able to supply their newly remote workforce. Knowing the dangers of letting employees handle business on their personal devices, they have asked some of their employees to return to normal hours at the office with promises of social distancing and sanitization guidelines. Now, as businesses gradually reopen, we find conflict as there are many who think it is too soon to ask employees to come back to the office, while others are ready to return
Whatever the case, if you are planning on re-opening and getting your employees back to the office, here are some things you need to expect and prepare for to keep your employees and your network safe.
1. The need for flexibility
At this time, businesses must ensure that they reduce the chances of spread by employing flexible measures. One of such measures is by ensuring that only employees needed are required to return to the office environment and making exceptions when needed. For instance, pregnant women and people above 65 years of age must be allowed to work remotely as they are identified as vulnerable groups.
2. Show your employees empathy and understanding
Some employees may not want to return to the office environment on a daily basis as they are the same or more productive at home and see no reason to possibly endanger themselves without good reason. Consider evaluating their remote performance and having them only come in for meetings scheduled in advance. One of the biggest mistakes you could make is to force everyone to show up at the office despite the increasing rate of cases of the virus. Therefore as an employer or manager, you must be emphatic; ask what worries your employees have about returning to the office and act on their responses.
3. Set new rules if needed
Remember that it is no longer business as usual. Consider setting up new rules and regulations for both employees and clients visiting the office premises. For instance, employees and clients must wear makes, workspace distance must be increased, and there needs to be a significant in the amount of cleaning throught the office. At the same time, social events should be put on hold or moved online, and the number of staff attending an in-person workshop or training should be limited.
4. Make internal communication a priority
Even when employees are working remotely, remember that regular internal communication is key. Since not everyone has the same experience with technology, you must level the playing field and ensure that everyone is confident they can work effectively from home. Many employees may not understand how to install necessary applications such as Teams and ShareFile, or they may not know how to correctly troubleshoot the technical issues that come with introducing new technology, which can cause them to be late or not show up at all to virtual meetings. Effective communication is the key to creating a productive remote workforce.
5. Create a safe and reliable organization network
Cybersecurity experts believe that 2020 will become the year of rampant cyberattacks. Only halfway through the year, it looks like they may be right. Cybercriminals know that many employees are working remotely and using their personal devices to access sensitive company data, and they are taking advantgage of it. Since malware is incredibly hard to detect accross multiple personal devices, your business needs to come up with an airtight strategy to prevent a devastating cyberincident. This can include new software or even employee training to educate them about phishing, which snares in more victims than you may think.
KLH can make your network safe and secure
As businesses prepare to re-open, employers and managers must think of essential roles they need in the office and plan accordingly to have only key employees at work. Employees who get back to the office environment must also be prepared to adhere to the new rules put in place to prevent the spread.
For the employees that will continue to work remotely, it is important that your business equips them with knowledge and tools to keep your network secure. KLH offers network maintainence and security as well as employee cyber training. Contact us at 952-258-8200 or firstname.lastname@example.org to find out more about how we can secure your business.