Some viruses have staying power. Even after two years, the CryptoLocker virus is still around and causing major problems for the unfortunate people that become infected. In its most recent versions, the virus comes from seemingly innocuous PDF files and DropBox links. However, once you open the file or click on the link, the encryption of your data starts immediately.

KLH has blocked DropBox for most of our clients as well as implemented Click Protection to help filter malicious links. However, if you’re not cautious you can still get caught by this virus or other new viruses as they are developed. Outside of your current virus protection, the best protection you have is yourself.

Here are some things you can do to help protect your computer, your data and your company

1. Do not open email from people you don’t know. And certainly, don’t click on any links in the email or open any files attached to the email.
2. If you receive a suspicious email from someone you know, call the person to make sure it is legitimate before you do anything with it.
3. Be suspicious of any email that makes it to your inbox. Just because the email made it to you, don’t assume it is safe. If it doesn’t look right, it probably isn’t.

What to do if you are affected by the CryptoLocker virus

If you do find, despite your best efforts, that you’re infected with the CryptoLocker virus, your best course of action is to call KLH immediately. When dealing with the CryptoLocker virus, timing is crucial. The virus needs to be stopped before the encrypted files are backed up. Once a backup has run, and there are now other backup copies, there is no way to retrieve your files without paying the ransom.

If you have questions about the CryptoLocker virus, other viruses or your current virus protection, please call the KLH help desk at 952-258-8202.

KLH – Minneapolis IT Managed Services Provider

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Scott Johnson COO, KLH  651-328-6121