There are many forms of Managed Services in many different industries.  In the IT industry, Managed Services can take a variety of forms, but the common one is the “pay as you go” pricing model.

Traditional Managed Services Provider

A traditional Managed Services Provider (MSP) focuses on IT management and support services for servers, routers, firewalls, switches, workstations and end users as the core offering.  However, many MSPs also offer additional services such as Hardware as a Service (Haas), application hosting, web hosting and other ancillary services as supplements to their traditional offerings and activities.

Traditional IT Managed Services are not a good idea for everyone.  Like everything else, there are pros and cons, as well as several variables that come into play to determine if IT Managed Services is the right option for you and your business.

Variables to consider when considering IT Managed Services

  • Employees
  • Size of the company
  • Technical abilities of the existing staff
  • IT acumen of the management team
  • Business plans of the company, and more.

Once a company grows to the size that requires a server, it is a good idea to look at Managed Services options.  Due to the maintenance required to support a server and the surrounding infrastructure (routers, firewalls and switches), it is a good idea to have an outside partner that is dedicated to ensuring your IT is functioning properly so you don’t need to worry about downtime due to inadequate IT maintenance.

Generally speaking, a company with 5 to 100 employees should consider Managed Services for support of their IT.  In addition, if there is limited or no technical ability on your staff, it is best to bring in the experts to help.  Not only can the right MSP keep your IT functioning properly, they can guide you through the confusion when you are making important business decisions related to IT.

KLH – Minneapolis IT Managed Services Provider

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Scott Johnson COO, KLH  651-328-6121