Small Business Outsourcing - KLH

Many business owners struggle with the issue of trying to be “all things” to their business. It’s often common for an entrepreneurial business owner to wear many hats early on in the development of their company. Why not? They are skilled, savvy and smart. But as their businesses grow, it becomes frustrating to juggle everything, all at once. says that “Only a mere 15% of business owners and managers feel like they’re spending their time on the right activities.” As costs and competition increase, it may be time to ditch the “I can do it all myself” mentality and outsource some of the more time consuming tasks such as your IT network.

A 2014 Deloitte survey found that 53% of companies outsource at least some of their IT functions; another 26% plan to do so in the near future. In addition to cost savings, which can be as high as 40%, using outside vendors or cloud solutions to manage and support your IT functions makes you more agile as a company and provides flexibility as your business grows.

Outsourcing your IT services can help your business stay focused

Most small businesses have limited resources and every owner/manager has a limited amount of time and attention. Outsourcing your IT services can help your business stay focused on your core competencies and not get distracted by complex IT issues. Few problems are new to IT service professionals, which typically see related problems over and over again. In contrast, an in-house IT employee will lead a rather isolated existence no matter how may fires they put out or training they take part in.

If you or your employees are not IT trained, how do you expect to handle the often daunting and complex tasks of maintaining your network in the best possible manner? Certifications like Microsoft Certified Systems Engineer (MCSE) are important, but even more so is experience. Hiring and training an in-house IT staff can be very expensive and time consuming and many employees may not always live up to your expectations (Do they even want to be involved in IT?)

According to an article in entitled “How to Build a Better Business with Outsourcing”, before handing over the reins, be sure you’re working with the right IT service partner. While technology makes it much easier than it once was to find capable, reliable outsource providers, the selection process is still vitally important. A quality IT services company will have the resources to start new projects immediately while properly maintaining your current environment. Handling the same project yourself might take weeks or months to implement as you struggle to hire and train the right people and provide them the support they may need. A solid IT services company will bring years of experience to the job from the beginning saving you time and money.

KLH – Minneapolis IT Managed Services Provider

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Scott Johnson COO, KLH